Caliber Point Freshers Walkin

Customer Service Executive - Medical process
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Experience :  0 to 2 yrs.

Job Description

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 Job Designation : Executive / Sr. Executive (Voice)

Venue

 Caliber Point Business Solutions Ltd,
 Bldg#3, Sector 2, Opp Ramada hotel,
 "A" Block, TTC Indl Area, Mahape,
 Navi Mumbai - 400710

 Job Duties :

 1. Processing of Insurer Records

 2. Indexing in the DMS tool

 3. Understanding and segregating medical records

 4. Calling and coordinating with providers to collect information

 Qualifications :

 1. Bachelor’s Degree in Science/ Master’s Degree in Science or

 2. Bachelor’s Degree in Pharmacy or

 3. Diploma Holder in Pharmacy or

 4. D.M.L.T/P.G.D.M.L.T (Diploma in medical and lab technologies)

 Technical Competencies :

 1. Should have working knowledge of computers

 2. Should have good filtering and searching skills

 3. Apt on MS Office tools

 4. Should have good internet browsing skills

 5. Typing Speed of over 30 wpm

 Soft Skill :

 1. Eye for Detail

 2. Data interpretation skills

 3. Problem Solving Attitude

 4. Highlight Issues as per escalation matrix

 5. Good communication skills (will interact with clients and providers)

 6. High level of Patience and Determination

 Work Experience :

 1. 6 months to 1 year of experience in insurance domain or

 2. 6 months to 1 year of experience in medical records process or

 3. 6 months to 1 year of experience in bpo environment (International calling experience)

 Shift timings  - Flexible to work in rotational shifts.

    Working days  - 6 working days & Sun fixed off.

     Interested candidates can send in their resumes to the mentioned email id or can directly walk in for a PI at the company address from 15 March 2012 to 20 April 2012 between 11 am & 6 pm.

Industry:BPO, Call Centre, ITeS

Functional Area:ITES/BPO/KPO, Customer Service, Ops.

Role Category:Voice

Role:Associate/Senior. Associate -(NonTechnical)

source from:careerenclave.com