Experienced Walk-In : IT Helpdesk (L1) @ Chennai
Job Position : System Admin
Job Location : Chennai, Tamilnadu
Desired Education : BE Candidates with 2 years experience, Diploma with 3 years experience, Bsc/Bcom/BA with 2.6 years of experience
Desired Experience : 2 to 4 Years (Mandatory)
Job Description :
Candidates should have hands on experience with:
• Expertise in troubleshooting Laptop / Desktop HW and computer peripheral issues i.e. local / network printer, Fax equipments etc
• Experience in troubleshooting collaboration / messaging technologies i.e. Lotus notes, Blackberry, Quick place etc
• Experience in troubleshooting Microsoft Applications i.e. MS Office, Internet Explorer, Operating System issues, Issues related to Virus / Malware etc
• Experience in troubleshooting connectivity related issues i.e. VPN, Wireless etc
• Experience in troubleshooting Office Telephony, audio / video conference related issues
• Experience in application support i.e. web or client based applications, In-house developed or Off-the-Shelf applications troubleshooting
• Experience of working in SLA based environment
• Understanding of Service Desk Environment and its day to day operations
• Exposure to ID and Access Management (Active Directory and Application)
• Exposure to handling mobile telephony based issue and co-ordination with telecom service providers
• Exposure to ITIL based work environment
• Experience in Service Desk / Technical Support handling global customers
• Customer and Escalation Handling Skills
Kindly carry a copy of :
• Resume
• one passport size photogragh
• Last month pay slip
• A copy of this mail.
We have planned to have interview for IT Helpdesk (L1) 2 to 4 years of experience on 2nd April 2011 at TCS Velachery office.
Walk-In Date : On 2nd April 2011 (Saturday) : 9:30 AM - 1 PM
Walk-In Venue :
Tata Consultancy Services
165/ 1A, Velachery – Taramani 100 Feet Road,
Velachery, Chennai 600042
Contact Person : Julie
Contact Number : +91-44-66167426
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