Aditya Birla Freshers Walkin

SPOT OFFERS at Aditya Birla Minacs for CSR VOICE PROCESS (International)/TSR (International)
Job Description

Customer Support Voice:

The agent should be able to understand the customer issues . The main criteria for arriving at a solution is to be able to isolate the issue/component by using effective probing techniques. This would require a high level of expertise and the agent has to quickly understand the query.

The Agent should have very good communication and convincing skills to be able to explain issues and also be able to position themselves correctly.

Technical support

An Agent should be goog in terms of Communication & Should be good in terms of technical, Trouble Shooting Hardware & Natworking,Desktop & laptop Support.

Age Criteria:19-35

Education : Grad/PUC

Job Profile :

Inbound Customer Care Executive/Technical support executive.

US/UK Shift

Interview DAYs : MONDAY to FRIDAY; Timmings: 10:00 am to 4:00pm

INTERESTED CANDIDATES PLEASE CONTACT PREETHI(8722202866) & WALK IN FOR AN INTERVIEW  BETWEEN 10:00 AM-4PM.

NOTE :PLEASE CARRY A COPY OF THIS MAIL & MEET UP WITH PREETHI.

KINDLY mention Preethi on your RESUME before WALKING IN

VENUE

ADITYA BIRLA MINACS
MILLENIUM TOWERS (NEXT TO CMR IT COLLEGE)
BROOKFIELDS,ITPL ROAD,Bangalore.

LocationsBangalore

Experience0 - 3 years

Key SkillsCustomer Support, technical
support,collections,networking,Hardware,knowledge in troubleshooting(Desktop/Printers/

Routers)

EducationAny graduate, B.A, B.B.A, BCA, B.Com, B.Sc, MCA, M.Sc

FunctionCustomer Service/ Call Centre/ BPO

Role• Fresher• Technical Support Executive ( voice)

• Customer Service Executive (Voice)