Tuesday, July 5, 2011

3 Global Services Mumbai- Customer Support Fresher Openings

Job Position : Customer Support Exec

Number of Posts : 100

Name of the Organization : 3 Global Services

Experience: 0 – 4 Years

Job Location: Mumbai (Maharashtra)

Job Duties :

Handle customer queries wrt billing,tariff plans,change of plans ,installments and payments.
Up selling inhouse products & services
Trouble shooting.
Solving technical Queries
1st & 2nd bucket collections i.e reminder calls and recovery
Inbound / Outbound processes
Rotational work offs: 2 Work offs in a week. Could be any days of the week.

Required :

Excellent Communication skills
Basic computer application skills & Selling / Convincing Skills
Should have good negotiation and convincing skills

Details of the Organization :
3 is the fastest growing international 3rd Generation telecom & multimedia brand owned by the Hutchison Whampoa Group. 3 is currently present in ten countries the UK, Ireland, Italy, Israel, Australia, Austria, Denmark, Norway, Sweden and Hong Kong.

Website: http://www.3globalservices.com

Address of the Organization :
3 Global Services Pvt Ltd
Spectrum Twoers, Gr Floor, Mind Space, Malad-W,
MUMBAI,Maharashtra,India 400064

Apply : Email ur cv to alysha.dcruz@3globalservices.com

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