Experience : 0 - 2 Years
Location:Navi Mumbai
Education:UG - Any Graduate - Any Specialization,Graduation Not Required
PG - Post Graduation Not Required
Industry Type:BPO/ITES
Role:Reservations Exec.
Functional Area:Travel, Ticketing, Airlines
Desired Candidate Profile
• IATA certificate
• Knowledge of tools like ‘Galileo or Amadeus’
• Good communication skills (Hindi and English)
• Should be team player
• Ability to work under pressure and timelines
Job Description
Responsibilities
• Responsible for receiving calls and helping the customer organize their travel plan
• Responsible for booking tickets (Transportation and Hotel bookings) for customers by using ‘Galileo or Amadeus’
• To ensure accuracy & customer satisfaction of completed work.
• Responsible for timely escalation of issues.
Compliances:
• Adherence to company policies, rules and regulations
• To follow quality processes thoroughly using checklist standards.
• Adherence to HIPAA guidelines and policies for the process.
• Responsible for
Interested candidates can directly Walkin from July 11, 2011 to July 14, 2011 between 10.30 am to 1.00 pm.
Monday, July 11, 2011
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