Monday, July 11, 2011

Caliber Point Freshers Walkin July 13 - 14

Experience :  0 - 2 Years

Location:Navi Mumbai

Education:UG - Any Graduate - Any Specialization,Graduation Not Required

PG - Post Graduation Not Required

Industry Type:BPO/ITES

Role:Reservations Exec.

Functional Area:Travel, Ticketing, Airlines

Desired Candidate Profile

• IATA certificate

 • Knowledge of tools like ‘Galileo or Amadeus’

 • Good communication skills (Hindi and English)

 • Should be team player

 • Ability to work under pressure and timelines

Job Description

 Responsibilities

 • Responsible for receiving calls and helping the customer organize their travel plan

 • Responsible for booking tickets (Transportation and Hotel bookings) for customers by using  ‘Galileo or Amadeus’

 • To ensure accuracy & customer satisfaction of completed work.

 • Responsible for timely escalation of issues.

 Compliances:

 • Adherence to company policies, rules and regulations

 • To follow quality processes thoroughly using checklist standards.

 • Adherence to HIPAA guidelines and policies for the process.

 • Responsible for
 
 Interested candidates can directly Walkin from July 11, 2011 to July 14, 2011 between 10.30 am to 1.00 pm.

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