(Experienced) Walk-In : Employee Referral : BMC Remedy @ Chennai
Job Position : BMC Remedy
Job Category : IT / Software
Walk-In Location : Chennai, Tamilnadu
Job Location(s) : Chennai / Bangalore
Desired Qualification : BE/B.Tech/ME/M.Tech/MCA or equivalent
Desired Experience : 3 to 5 Years (Mandatory)
Mandatory Skills : BMC Remedy
Job Description :
• Remedy Development version 7.0.1 and above; Remedy Configuration;3rd Party integration (Webservice, API); Oracle
Desired Skills :
• 3-5 years of Remedy implementation, support and development Experience.
• Remedy version 7.0.1 and higher version. Good at Incident and Change management.
• Minimum ITIL foundation certification/knowledge
• Good communication skills
• Knowledge of ITSM
• Communicate effectively with other professionals/technicians, Service and Project managers. As well as the customer directly on occasions.
• Attend team and account meetings as required.
• Provide 2nd Line Support to internal and external customers during Testing cycles.
• Escalate questions/issues arising from Testing cycles to the team where necessary.
• Assist with incident resolution that requires design changes / implementation changes / documentation changes.
• Engage BMC Support to assist with Incident resolution where appropriate.
• Assist with Migration planning and execution
• Assist in the user requirements such as Reporting, Dashboard and Analytics
• Data Administration and manipulation
• Maintain Change Calendar Options
• Update Change Notifications Rules
• Enable Or Disable Individual Auto-assignment
• Define New Approval Processes For New Companies
• Define Outgoing Email Interface
• Maintain / Modify the other Interfaces
• Daily monitoring, or delegated daily monitoring, of problem/change queues
• High-level knowledge of all activities taking place on that system
• Technical support for user issues, bugs, including Problem, Change, Request Man-agement
• Macro and Report creation as required by Remedy users
• Training provided to remedy users for Problem Management, Change Management and Asset Management.
• Security Compliance Activities
• Out of Hours Standby/On Call
• Occasional Out of Hours Work
• Maintenance of the Production environments of Remedy
• Maintenance of the development environments of Remedy
• Maintenance of the test/training environments of Remedy
Do walk-in at any of the mentioned venues with the following mandatory documents :
1. Xerox copy of the experience letter of previous organizations.
2. Xerox copy of the Latest salary slip from your present organization.
3. Xerox copy of the marks sheet & degree certificate of your highest qualification.
4. Xerox of the passport. (First and last page)
5. 3 Passport size photograph.
6. Offer letter that you are holding presently.
** Need to mention TechM Employee Name, Emp Id on top right-side of resume for reference.
Note: You can mention the reference as 'ChetanaS'.
Walk-In Date : On 17th September 2011 (Saturday) : 10 AM to 2 PM
Walk-In Venue :
Tech Mahindra,
Block A-1, Ground, 6th, 7th & 8th Floor,
Shriram The Gateway (SEZ Zone),
No.16, GST Road, Perungalathur Village
Chennai - 600063
Tel: +91-44-66216000
Contact Person : Ravi Kumar Sarai (Chennai Extn: 240261)
..................................................
How to Apply for this Job ?
* You can apply at given Email Id to get Employee Reference.
* Please apply ONLY IF you have above mentioned skills. Clearly mention the same in your resume. Otherwise, your resume will NOT be considered.
If eligible, Please send your resume at : techmahindra_gbn@ChetanaSforum.com
Job Code : CHETANAS
Please mention the Subject Line of your Email in the below format :
<Job Code> - <Job Position> - <Years of Experience> - <Qualification> - <Current Company>- <Your Current Location>
Examples :
CHETANAS - BMC Remedy - 4 Years - B.Tech (CSE) - TCS - Chennai
CHETANAS - BMC Remedy - 3 Years - B.Tech (CSE) - TCS - Chennai
* You must apply exactly in the above mentioned format only. Otherwise, resumes will NOT be considered.
Please do not forget to furnish the following details in the body of your mail. This is very IMPORTANT.
First Name:
Last Name:
Gender (M/F):
Date Of Birth (DD-MMM-YYYY):
Email ID:
Passport Details:
Pan Card No:
Mobile No:
Skills:
Contact Address:
Qualification/University:
Years of Experience:
Current Company:
..................................................
Job Position : BMC Remedy
Job Category : IT / Software
Walk-In Location : Chennai, Tamilnadu
Job Location(s) : Chennai / Bangalore
Desired Qualification : BE/B.Tech/ME/M.Tech/MCA or equivalent
Desired Experience : 3 to 5 Years (Mandatory)
Mandatory Skills : BMC Remedy
Job Description :
• Remedy Development version 7.0.1 and above; Remedy Configuration;3rd Party integration (Webservice, API); Oracle
Desired Skills :
• 3-5 years of Remedy implementation, support and development Experience.
• Remedy version 7.0.1 and higher version. Good at Incident and Change management.
• Minimum ITIL foundation certification/knowledge
• Good communication skills
• Knowledge of ITSM
• Communicate effectively with other professionals/technicians, Service and Project managers. As well as the customer directly on occasions.
• Attend team and account meetings as required.
• Provide 2nd Line Support to internal and external customers during Testing cycles.
• Escalate questions/issues arising from Testing cycles to the team where necessary.
• Assist with incident resolution that requires design changes / implementation changes / documentation changes.
• Engage BMC Support to assist with Incident resolution where appropriate.
• Assist with Migration planning and execution
• Assist in the user requirements such as Reporting, Dashboard and Analytics
• Data Administration and manipulation
• Maintain Change Calendar Options
• Update Change Notifications Rules
• Enable Or Disable Individual Auto-assignment
• Define New Approval Processes For New Companies
• Define Outgoing Email Interface
• Maintain / Modify the other Interfaces
• Daily monitoring, or delegated daily monitoring, of problem/change queues
• High-level knowledge of all activities taking place on that system
• Technical support for user issues, bugs, including Problem, Change, Request Man-agement
• Macro and Report creation as required by Remedy users
• Training provided to remedy users for Problem Management, Change Management and Asset Management.
• Security Compliance Activities
• Out of Hours Standby/On Call
• Occasional Out of Hours Work
• Maintenance of the Production environments of Remedy
• Maintenance of the development environments of Remedy
• Maintenance of the test/training environments of Remedy
Do walk-in at any of the mentioned venues with the following mandatory documents :
1. Xerox copy of the experience letter of previous organizations.
2. Xerox copy of the Latest salary slip from your present organization.
3. Xerox copy of the marks sheet & degree certificate of your highest qualification.
4. Xerox of the passport. (First and last page)
5. 3 Passport size photograph.
6. Offer letter that you are holding presently.
** Need to mention TechM Employee Name, Emp Id on top right-side of resume for reference.
Note: You can mention the reference as 'ChetanaS'.
Walk-In Date : On 17th September 2011 (Saturday) : 10 AM to 2 PM
Walk-In Venue :
Tech Mahindra,
Block A-1, Ground, 6th, 7th & 8th Floor,
Shriram The Gateway (SEZ Zone),
No.16, GST Road, Perungalathur Village
Chennai - 600063
Tel: +91-44-66216000
Contact Person : Ravi Kumar Sarai (Chennai Extn: 240261)
..................................................
How to Apply for this Job ?
* You can apply at given Email Id to get Employee Reference.
* Please apply ONLY IF you have above mentioned skills. Clearly mention the same in your resume. Otherwise, your resume will NOT be considered.
If eligible, Please send your resume at : techmahindra_gbn@ChetanaSforum.com
Job Code : CHETANAS
Please mention the Subject Line of your Email in the below format :
<Job Code> - <Job Position> - <Years of Experience> - <Qualification> - <Current Company>- <Your Current Location>
Examples :
CHETANAS - BMC Remedy - 4 Years - B.Tech (CSE) - TCS - Chennai
CHETANAS - BMC Remedy - 3 Years - B.Tech (CSE) - TCS - Chennai
* You must apply exactly in the above mentioned format only. Otherwise, resumes will NOT be considered.
Please do not forget to furnish the following details in the body of your mail. This is very IMPORTANT.
First Name:
Last Name:
Gender (M/F):
Date Of Birth (DD-MMM-YYYY):
Email ID:
Passport Details:
Pan Card No:
Mobile No:
Skills:
Contact Address:
Qualification/University:
Years of Experience:
Current Company:
..................................................
0 comments:
Post a Comment