(0-1 Years) Walk-In : B.Sc / BCA : Technical Support @ Chennai
Job Position : Trainee
Job Category : BPO/ITES
Walk-In Location : Chennai, Tamilnadu
Job Location : Chennai, Tamilnadu
Compensation : INR 1,00,000 - 2,50,000 P.A
Number of Vacancies : 4
Desired Qualification :
• B.Sc (Computer Science) / BCA - 60% Above (Graduation)
• 2010 / 2011 Passouts only or any Experienced Candidates in BPO-Voice (3 Months to 6 Months)
• Should have all the mark sheets and consolidated Mark sheet, else need not proceed
• No Standing Arrears
Note: Engineering/MCA/M.Sc/ME/MBA Graduates and Post graduates - NOT eligible.
Desired Experience : 0 to 1 Years
Key Skills : Technical Support, Voice, Networking
Desired Candidate Profile :
• Candidates should be willing to work in night shifts.
• Candidates should be willing to sign a bond for 2 Years as per corporate norms.
• Excellent Communication skills and basic networking knowledge - Mandatory.
Job Description :
• Handles technical support requests from the Customers and provides quick & efficient resolution accordingly.
• Customer technical support requests arriving via telephone & E-mail in a prompt, courteous, and knowledgeable manner.
• Thoroughly and efficiently gathers customer information, assess and fulfills customer needs, educates the customer where applicable to prevent the need for future contacts and documents the interaction through tracking tools.
• Provides quality service and support in a variety of areas as per the service boundary.
• Performs miscellaneous job-related duties as assigned and reports the progress/process to the Reporting Manager Highly developed sense of integrity and commitment to customer satisfaction Communicates effectively through both verbal and written channels
• Ability to work with a team and follow instructions from supervisors and Adheres to procedures laid by the department.
Please Carry (mandatory) :
• Updated Resume Copy
• Photo ID proof
Note: Please carry print out of this posting for the walk-in.
Walk-In Date : On 26th, 27th & 28th December 2011
Walk-In Time : 9.30 AM to 10.30 AM (Candidates walkin after 10.30 AM will not be entertained for the interview)
Walk-In Venue :
FIS Global,
No:54, Vijayaraghava Road, T.Nagar,
Chennai
Landmark: Opp to Anna Arivalayam/Hyatt Hotel - Anna Salai
Contact Person : Waheeda Fathima
source from:chetanasforum.com
Job Position : Trainee
Job Category : BPO/ITES
Walk-In Location : Chennai, Tamilnadu
Job Location : Chennai, Tamilnadu
Compensation : INR 1,00,000 - 2,50,000 P.A
Number of Vacancies : 4
Desired Qualification :
• B.Sc (Computer Science) / BCA - 60% Above (Graduation)
• 2010 / 2011 Passouts only or any Experienced Candidates in BPO-Voice (3 Months to 6 Months)
• Should have all the mark sheets and consolidated Mark sheet, else need not proceed
• No Standing Arrears
Note: Engineering/MCA/M.Sc/ME/MBA Graduates and Post graduates - NOT eligible.
Desired Experience : 0 to 1 Years
Key Skills : Technical Support, Voice, Networking
Desired Candidate Profile :
• Candidates should be willing to work in night shifts.
• Candidates should be willing to sign a bond for 2 Years as per corporate norms.
• Excellent Communication skills and basic networking knowledge - Mandatory.
Job Description :
• Handles technical support requests from the Customers and provides quick & efficient resolution accordingly.
• Customer technical support requests arriving via telephone & E-mail in a prompt, courteous, and knowledgeable manner.
• Thoroughly and efficiently gathers customer information, assess and fulfills customer needs, educates the customer where applicable to prevent the need for future contacts and documents the interaction through tracking tools.
• Provides quality service and support in a variety of areas as per the service boundary.
• Performs miscellaneous job-related duties as assigned and reports the progress/process to the Reporting Manager Highly developed sense of integrity and commitment to customer satisfaction Communicates effectively through both verbal and written channels
• Ability to work with a team and follow instructions from supervisors and Adheres to procedures laid by the department.
Please Carry (mandatory) :
• Updated Resume Copy
• Photo ID proof
Note: Please carry print out of this posting for the walk-in.
Walk-In Date : On 26th, 27th & 28th December 2011
Walk-In Time : 9.30 AM to 10.30 AM (Candidates walkin after 10.30 AM will not be entertained for the interview)
Walk-In Venue :
FIS Global,
No:54, Vijayaraghava Road, T.Nagar,
Chennai
Landmark: Opp to Anna Arivalayam/Hyatt Hotel - Anna Salai
Contact Person : Waheeda Fathima
source from:chetanasforum.com
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