Monday, December 26, 2011

Walk-In @ "FIS GLOBAL" : Technical Support : On 26-28 Dec 2011 @ Chennai

(0-1 Years) Walk-In : B.Sc / BCA : Technical Support @ Chennai
 
Job Position : Trainee

Job Category : BPO/ITES

Walk-In Location : Chennai, Tamilnadu

Job Location : Chennai, Tamilnadu

Compensation : INR 1,00,000 - 2,50,000 P.A

Number of Vacancies : 4

Desired Qualification :

B.Sc (Computer Science) / BCA - 60% Above (Graduation)
• 2010 / 2011 Passouts only or any Experienced Candidates in BPO-Voice (3 Months to 6 Months)
• Should have all the mark sheets and consolidated Mark sheet, else need not proceed
• No Standing Arrears

Note: Engineering/MCA/M.Sc/ME/MBA Graduates and Post graduates - NOT eligible.

Desired Experience : 0 to 1 Years

Key Skills : Technical Support, Voice, Networking
 
Desired Candidate Profile :
• Candidates should be willing to work in night shifts.
• Candidates should be willing to sign a bond for 2 Years as per corporate norms.
Excellent Communication skills and basic networking knowledge - Mandatory.
 
Job Description :
• Handles technical support requests from the Customers and provides quick & efficient resolution accordingly.
• Customer technical support requests arriving via telephone & E-mail in a prompt, courteous, and knowledgeable manner.
• Thoroughly and efficiently gathers customer information, assess and fulfills customer needs, educates the customer where applicable to prevent the need for future contacts and documents the interaction through tracking tools.
• Provides quality service and support in a variety of areas as per the service boundary.
• Performs miscellaneous job-related duties as assigned and reports the progress/process to the Reporting Manager Highly developed sense of integrity and commitment to customer satisfaction Communicates effectively through both verbal and written channels
• Ability to work with a team and follow instructions from supervisors and Adheres to procedures laid by the department.
 
Please Carry (mandatory) :
• Updated Resume Copy
• Photo ID proof

Note: Please carry print out of this posting for the walk-in.

Walk-In Date : On 26th, 27th & 28th December 2011
 
Walk-In Time : 9.30 AM to 10.30 AM (Candidates walkin after 10.30 AM will not be entertained for the interview)
 
Walk-In Venue :

FIS Global,
No:54, Vijayaraghava Road, T.Nagar,
Chennai
Landmark: Opp to Anna Arivalayam/Hyatt Hotel - Anna Salai

 
Contact Person : Waheeda Fathima

source from:chetanasforum.com

0 comments:

Post a Comment