(1+ Years) Walk-In : Associate Network Engineers @ Gurgaon
Job Position : Technical Support Engineer
Job Location : Gurgaon, Haryana
No. of Openings : 10
Desired Education : Any Graduate / BE / B Tech / Technical diploma for 3 year
Desired Experience : 1 to 3 Years (Mandatory)
Job Responsibilities :
• Interacting with clients, understanding their needs & providing technical support to clients by remotely accessing their networks & troubleshooting the issues raised. Candidate will be a part of technical team that will be responsible for resolving trouble-tickets raised by users of the client’s product/service through phone, email or remote access.
Skills Required :
1) Knowledge and understanding of OSI model and networking protocols.
2) Knowledge of networking device worked on, if any.
3) Excellent written and communications skills.
Technology Domains supported Within TAC :
• Unified Communications (CUCM, Unity, Multi-Service, IPCC).
• Network Security (VPN, ASA\PIX).
• Core Technologies (Switching, architecture, routing protocols, & WAN Access)
Essential :
• Prior troubleshooting experience
• Willing to work in 24x7 Support (Including Night Shifts).
• Prior experience of Voice based technical support.
• Knowledge of networking products already worked on will be an added advantage.
Candidates meeting the above eligibility criteria can appear for the selection process as per the below mentioned schedule:
Walk-In Date : On 28th May 2011 (Saturday) : 10 AM - 4 PM
Walk-In Venue :
Aricent Technologies
Presidency Tower
Tower B, 5th Floor
351/2, Sec-14, MG Road
Next to Kalyani Hospital,
Gurgaon -122001
Contact Person : Pooja Kumar
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