Walkin for Risk investigator on 2nd & 5th Dec 2011
Experience : 0 - 2 Years
Location:Bengaluru/Bangalore, Hyderabad / Secunderabad
Education:UG - Any Graduate - Any Specialization
PG - Any PG Course - Any Specialization
Industry Type:BPO/ITES
Role:Associate/Sr. Associate -(NonTechnical)
Functional Area:ITES/BPO/KPO, Customer Service, Ops.
Job Description
Company Profile
Amazon started as a book store Amazon.com strives to be Earth's most customer-centric company where people can find and discover virtually anything they want to buy online. By giving customers more of what they want - low prices, vast selection, and convenience - Amazon.com continues to grow and evolve as a world-class e-commerce platform. Amazon's evolution from Web site to e-commerce partner to development platform is driven by the spirit of innovation that is part of the company's DNA. The world's brightest technology minds come to Amazon.com to research and develop technology that improves the lives of shoppers and sellers around the world.
Job Description
operates in a virtual, global eCommerce environment without boundaries, and operates a diverse set of businesses in many countries, including Retail, third party marketplaces, eCommerce platforms and web services for developers. We currently have and continue to build a team of Investigators, who will make a dramatic impact in reducing e-commerce risk on Amazon Platforms through fast-paced analytically driven decisions based on high volume transactions data. Amazon India has Transaction risk teams that are based out of Hyderabad and Bangalore. These teams carry-out a wide range of activities that eliminates online eCommerce risk on multiple platforms thus making Amazon.com the safest & most trusted place to transact online!
Risk Investigators in these teams are dedicated, hardworking, analytical individuals with a proven track record of performance and results-oriented thinking. They will be responsible for a wide range of duties related to the investigation and elimination of online eCommerce risk. All candidates will be analytical and capable of succeeding in a fast-paced and dynamic Business and team environment. The Transaction Risk Investigator position relies on excellent judgment to plan and accomplish goals and will work under very limited supervision of the Manager. Excellent individual problem-solving and analytical skills are used to authenticate customers and other complex transactions. Nearly all decisions are expected to be made independently with little to no guidance and a high degree of accuracy.
The Transaction Risk Investigator will be required to engage in frequent written and verbal communication with department management, risk analysts, risk engineers, other company associates and third-parties to accomplish goals. They may also be required to contact customers by phone.
Productivity and quality assurance will be evaluated along with the overall contribution to the development of the department.
Venue
Amazon Development Center India Pvt. Ltd.,
10th Floor, Brigade Gateway, World Trade Center
No,26/1, Dr. Rajkumar Road,
Malleshwaram(W)
Bangalore-560055
Contact Person - Rabiya
Desired Candidate Profile
Excellent written and spoken American English skills and an ability to compose a grammatically correct, concise and accurate written response
Excellent interpersonal skills, with the ability to communicate complex transactional issues correctly and clearly to both internal and external customers
Problem Solving Skills
Demonstrated ability to work independently and make complex investigation decisions with little to no guidance
Self disciplined, diligent, proactive and detail oriented
Strong time management and organizational skills
Ability to maintain high levels of confidentiality and data security standards
Qualifications:
Experience with Microsoft Office, including Outlook, Word, and Excel
24/7/365 availability, including willingness to work on weekends, and outside of the "standard" work day
Demonstrate flexibility to work overtime hours as per business requirement
Education qualification: Bachelors degree in Commerce, Science – preferably in Mathematics, physics, statistics.
Experience : 0 - 2 Years
Location:Bengaluru/Bangalore, Hyderabad / Secunderabad
Education:UG - Any Graduate - Any Specialization
PG - Any PG Course - Any Specialization
Industry Type:BPO/ITES
Role:Associate/Sr. Associate -(NonTechnical)
Functional Area:ITES/BPO/KPO, Customer Service, Ops.
Job Description
Company Profile
Amazon started as a book store Amazon.com strives to be Earth's most customer-centric company where people can find and discover virtually anything they want to buy online. By giving customers more of what they want - low prices, vast selection, and convenience - Amazon.com continues to grow and evolve as a world-class e-commerce platform. Amazon's evolution from Web site to e-commerce partner to development platform is driven by the spirit of innovation that is part of the company's DNA. The world's brightest technology minds come to Amazon.com to research and develop technology that improves the lives of shoppers and sellers around the world.
Job Description
operates in a virtual, global eCommerce environment without boundaries, and operates a diverse set of businesses in many countries, including Retail, third party marketplaces, eCommerce platforms and web services for developers. We currently have and continue to build a team of Investigators, who will make a dramatic impact in reducing e-commerce risk on Amazon Platforms through fast-paced analytically driven decisions based on high volume transactions data. Amazon India has Transaction risk teams that are based out of Hyderabad and Bangalore. These teams carry-out a wide range of activities that eliminates online eCommerce risk on multiple platforms thus making Amazon.com the safest & most trusted place to transact online!
Risk Investigators in these teams are dedicated, hardworking, analytical individuals with a proven track record of performance and results-oriented thinking. They will be responsible for a wide range of duties related to the investigation and elimination of online eCommerce risk. All candidates will be analytical and capable of succeeding in a fast-paced and dynamic Business and team environment. The Transaction Risk Investigator position relies on excellent judgment to plan and accomplish goals and will work under very limited supervision of the Manager. Excellent individual problem-solving and analytical skills are used to authenticate customers and other complex transactions. Nearly all decisions are expected to be made independently with little to no guidance and a high degree of accuracy.
The Transaction Risk Investigator will be required to engage in frequent written and verbal communication with department management, risk analysts, risk engineers, other company associates and third-parties to accomplish goals. They may also be required to contact customers by phone.
Productivity and quality assurance will be evaluated along with the overall contribution to the development of the department.
Venue
Amazon Development Center India Pvt. Ltd.,
10th Floor, Brigade Gateway, World Trade Center
No,26/1, Dr. Rajkumar Road,
Malleshwaram(W)
Bangalore-560055
Contact Person - Rabiya
Desired Candidate Profile
Excellent written and spoken American English skills and an ability to compose a grammatically correct, concise and accurate written response
Excellent interpersonal skills, with the ability to communicate complex transactional issues correctly and clearly to both internal and external customers
Problem Solving Skills
Demonstrated ability to work independently and make complex investigation decisions with little to no guidance
Self disciplined, diligent, proactive and detail oriented
Strong time management and organizational skills
Ability to maintain high levels of confidentiality and data security standards
Qualifications:
Experience with Microsoft Office, including Outlook, Word, and Excel
24/7/365 availability, including willingness to work on weekends, and outside of the "standard" work day
Demonstrate flexibility to work overtime hours as per business requirement
Education qualification: Bachelors degree in Commerce, Science – preferably in Mathematics, physics, statistics.
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