Convergys Freshers Walkin

Sr Customer Care Officer/Technical support officer

Experience :  0 to 5 yrs.

Job Description

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 -Greet customers in a courteous, friendly, and professional manner using agreed upon procedures.

 -Listen attentively to customer needs and concerns; demonstrate empathy.

 -Clarify customer requirements; probe for and confirm understanding of requirements or problem.

 -Meet customer requirements through first contact resolution.

 -Confirm customer understanding of the solution and provide additional customer education as needed.

 -Prepare complete and accurate work and update customer file.
  Interested Candidates can also directly Walkin along with updated resume & two passport size photographs at : 

Venue

Convergys India Service,
E-158, Kalkaji, New delhi,
Near Deshbandhu College,
Walkin Distance from Nehru Place Metro Station.

Contact Person-Kuldeep Sharma-8860634830 

Industry: BPO, Call Centre, ITeS

Functional Area:ITES/BPO/KPO, Customer Service, Ops.

Role Category:Voice

Role:Associate/Senior. Associate -(NonTechnical)

source from:careerenclave.com