(0-2 Years) Walk-In : Performance Reporting Analysts @ Chandigarh
Job Position : Operational Performance Reporting Analyst
Job Designation : Network Administrator
Job Category : Network Administration, Security
Walk-In Location : Chandigarh, Punjab
Job Location : Chandigarh, Punjab
Desired Qualification : Any Graduate/ Post Graduate (Except BE/ BTech or ME/ Mtech)
Desired Experience : 0 to 2 Years
Mandatory Skills : MIS, Operations Analyst, Service Assurance, GSA, GEMS, VBA, Visual Basic, Microsoft access
Mandatory Skills and Experience :
• PC literate – very good computer skills including Microsoft Office, Excel and Access
• Knowledge of building Pivot Tables and Macros including Visual Basic for Applications (VBA) automation, Microsoft Access queries and reports
• Developing/creating reports based on the internal customer requirements
• Developing/creating reports for analysis of performance data
• Analytical thinking including the ability to perform root cause analysis
• Proficiency in verbal and written communication in English language
• Ability to work independently as well as part of a team
• Ability to complete tasks within the set deadlines and quality criteria
• Ability to prioritize assigned tasks and cope well with time pressure
• Any Graduate/ Post Graduate (Except BE/ BTech or ME/ Mtech)
Job Description :
• The Operational Performance Reporting Analyst is responsible for providing accurate and timely operational performance reports to demonstrate Service Assurance operational performance in the areas of:
- Network Availability and Performance
- Customer Outage information (duration, handle time, cause, etc)
- Productivity and efficiency
- Customer Satisfaction
Performance Reporting is provided to :
- Executive Leadership
- Operational managers
- Government/Regulatory offices
- Partner organization
This work includes :
- Report generation within set deadlines
- Analysis of performance trends
- Providing problem determination and partnering with operational teams for analysis and investigation
- Partnership with peer organizations such as Service Management and Network Operations.
- Identification of reporting problems of life cycle sites
- Good knowledge of reporting environment and close cooperation with support teams in different geographies to ensure that reports fulfil quality commitments
- Proficient use of number of tools and software packages
- General understanding of operational tools and processes within one or more areas including Global Service Assurance (GSA), Global Enterprise Managed Services (GEMS), Hosting & Applications Services (H&AS), Business Field Services (ABFS) and Voice Services and multiple product offerings including Managed Services, Connectivity/Transport and Hosting.
- General understanding of various ticketing and inventory systems.
http://www.ChetanaS.org
We at Tech Mahindra, Chandigarh are conducting a RECRUITMENT DRIVE for Operational Performance Reporting Analyst Openings from THURS DAY, 16th February, 2012 (onwards).
Please Carry (mandatory) :
• Copy of Resume
• 1 Passport Size photograph
• 1st & last page of passport
• Final year mark sheet and degree certificate of highest education
• Last month Salary Slip from Current organization- FOR EXPERIENCED RESOURCE ONLY
• Offer / Appointment Letter and Last Appraisal Letter from current organization- FOR EXPERIENCED RESOURCE ONLY
• Experience and Reliving letters from all previous organizations- FOR EXPERIENCED RESOURCE ONLY.
Walk-In Date : On 16th February 2012 (Thursday) : 10 AM to 1 PM
Walk-In Venue :
Tech Mahindra,
Plot No. 23, IT Park, Kishangarh,
Chandigarh
Contact Person : Pulkit Malhotra
Source from:chetanasforum.com
Job Position : Operational Performance Reporting Analyst
Job Designation : Network Administrator
Job Category : Network Administration, Security
Walk-In Location : Chandigarh, Punjab
Job Location : Chandigarh, Punjab
Desired Qualification : Any Graduate/ Post Graduate (Except BE/ BTech or ME/ Mtech)
Desired Experience : 0 to 2 Years
Mandatory Skills : MIS, Operations Analyst, Service Assurance, GSA, GEMS, VBA, Visual Basic, Microsoft access
Mandatory Skills and Experience :
• PC literate – very good computer skills including Microsoft Office, Excel and Access
• Knowledge of building Pivot Tables and Macros including Visual Basic for Applications (VBA) automation, Microsoft Access queries and reports
• Developing/creating reports based on the internal customer requirements
• Developing/creating reports for analysis of performance data
• Analytical thinking including the ability to perform root cause analysis
• Proficiency in verbal and written communication in English language
• Ability to work independently as well as part of a team
• Ability to complete tasks within the set deadlines and quality criteria
• Ability to prioritize assigned tasks and cope well with time pressure
• Any Graduate/ Post Graduate (Except BE/ BTech or ME/ Mtech)
Job Description :
• The Operational Performance Reporting Analyst is responsible for providing accurate and timely operational performance reports to demonstrate Service Assurance operational performance in the areas of:
- Network Availability and Performance
- Customer Outage information (duration, handle time, cause, etc)
- Productivity and efficiency
- Customer Satisfaction
Performance Reporting is provided to :
- Executive Leadership
- Operational managers
- Government/Regulatory offices
- Partner organization
This work includes :
- Report generation within set deadlines
- Analysis of performance trends
- Providing problem determination and partnering with operational teams for analysis and investigation
- Partnership with peer organizations such as Service Management and Network Operations.
- Identification of reporting problems of life cycle sites
- Good knowledge of reporting environment and close cooperation with support teams in different geographies to ensure that reports fulfil quality commitments
- Proficient use of number of tools and software packages
- General understanding of operational tools and processes within one or more areas including Global Service Assurance (GSA), Global Enterprise Managed Services (GEMS), Hosting & Applications Services (H&AS), Business Field Services (ABFS) and Voice Services and multiple product offerings including Managed Services, Connectivity/Transport and Hosting.
- General understanding of various ticketing and inventory systems.
http://www.ChetanaS.org
We at Tech Mahindra, Chandigarh are conducting a RECRUITMENT DRIVE for Operational Performance Reporting Analyst Openings from THURS DAY, 16th February, 2012 (onwards).
Please Carry (mandatory) :
• Copy of Resume
• 1 Passport Size photograph
• 1st & last page of passport
• Final year mark sheet and degree certificate of highest education
• Last month Salary Slip from Current organization- FOR EXPERIENCED RESOURCE ONLY
• Offer / Appointment Letter and Last Appraisal Letter from current organization- FOR EXPERIENCED RESOURCE ONLY
• Experience and Reliving letters from all previous organizations- FOR EXPERIENCED RESOURCE ONLY.
Walk-In Date : On 16th February 2012 (Thursday) : 10 AM to 1 PM
Walk-In Venue :
Tech Mahindra,
Plot No. 23, IT Park, Kishangarh,
Chandigarh
Contact Person : Pulkit Malhotra
Source from:chetanasforum.com
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