(0-2 Years) Walk-In : Network / Service Reporting Analysts @ Chandigarh
We at Tech Mahindra, Chandigarh are conducting a RECRUITMENT DRIVE for Network Analyst Openings from THURS DAY, 16th February, 2012 (onwards).
..................................................
Job Position : Requirement I - Site To Site (S2S) Network Analyst
Mandatory Skills and Experience :
• Personal Computer (“PC”) literate – very good computer skills including Microsoft (“MS”) Office, Excel and Access
• Basic networking knowledge
• Ability to interpret and analyze measured data for Network Latency, Packet Delivery
• Developing and maintaining reports based on the requirements
• Proficiency in verbal and written communication in English language
• Ability to work independently as well as a part of a team
• Analytical thinking
• Ability to complete tasks within the set deadlines and quality criteria
• Ability to determine root causes for out of target values
• Ability to prioritize assigned tasks and cope well with time pressure
• Any Graduate/ Post Graduate (Except BE/ BTech or ME/ Mtech)
Job Description :
• The Site To Site Network Analyst is responsible for Site-to-Site (“S2S”) violations’ investigation and monitoring of chronic issues for following metrics:
- Network Latency (Performance)
- Network Packet Delivery (Reliability)
This work includes following activities :
- Deeper analysis of Service Level Agreement (“SLA”) target misses to determine which ones are valid and eligible for customer credit payments and prevent incorrect credit payments to customers
- Addressing repeating misses in consecutive months
- Proficient use of a number of tools and software packages and fixing identified basic reporting issues in databases
- Meeting monthly deadline and tracking investigations results for management purposes
- Understanding of reporting environment and close cooperation with Reporting Analysts, Service Managers and Global Customer Service Centers (“GCSCs”)
..................................................
Job Position : Requirement II - Service Reporting Analyst
rg
Mandatory Skills :
• PC literate – very good computer skills including Microsoft Office, Excel and Access
• Knowledge of building Pivot Tables and Macros including VBA automation
• Developing/creating reports based on the requirements
• Analytical thinking including the ability to determine root causes for out of target values
• Proficiency in verbal and written communication in English language
• Ability to work independently as well as part of a team
• Ability to complete tasks within the set deadlines and quality criteria
• Ability to prioritize assigned tasks and cope well with time pressure
• Any Graduate/ Post Graduate (Except BE/ BTech or ME/ Mtech)
Job Description :
• The Service Reporting Analyst is responsible for providing accurate and timely customer reports to demonstrate delivery of service level agreement commitments for network quality, for following metrics:
- Network Availability
- Network Latency (Performance)
- Network Packet Delivery (Reliability)
This work includes :
- Report generation within set deadlines
- Providing inputs into crediting tool
- Providing problem determination on any customer site not meeting the contracted service level targets
- Cooperation with service managers to agree report content prior to making reports available to customers
- Identification of reporting problems of life cycle sites
- Ownership of reporting for an agreed set of customers
- Good knowledge of reporting environment and close cooperation with support teams in different geographies to ensure that reports fulfil our quality commitments
- Proficient use of number of tools and software packages
..................................................
Job Category : Network Administration, Security
Walk-In Location : Chandigarh, Punjab
Job Location : Chandigarh, Punjab
Desired Qualification : Any Graduate/ Post Graduate (Except BE/ B.Tech or ME/ M.Tech)
Desired Experience : 0 to 2 Years
Please Carry (mandatory) :
• Copy of Resume
• 1 Passport Size photograph
• 1st & last page of passport
• Final year mark sheet and degree certificate of highest education
• Last month Salary Slip from Current organization- FOR EXPERIENCED RESOURCE ONLY
• Offer / Appointment Letter and Last Appraisal Letter from current organization- FOR EXPERIENCED RESOURCE ONLY
• Experience and Reliving letters from all previous organizations- FOR EXPERIENCED RESOURCE ONLY
Walk-In Date : On 16th February 2012 (Thursday) : 10 AM to 1 PM
Walk-In Venue :
Tech Mahindra,
Plot No. 23, IT Park, Kishangarh,
Chandigarh
Contact Person : Pulkit Malhotra
Source from:chetanasforum.com
We at Tech Mahindra, Chandigarh are conducting a RECRUITMENT DRIVE for Network Analyst Openings from THURS DAY, 16th February, 2012 (onwards).
..................................................
Job Position : Requirement I - Site To Site (S2S) Network Analyst
Mandatory Skills and Experience :
• Personal Computer (“PC”) literate – very good computer skills including Microsoft (“MS”) Office, Excel and Access
• Basic networking knowledge
• Ability to interpret and analyze measured data for Network Latency, Packet Delivery
• Developing and maintaining reports based on the requirements
• Proficiency in verbal and written communication in English language
• Ability to work independently as well as a part of a team
• Analytical thinking
• Ability to complete tasks within the set deadlines and quality criteria
• Ability to determine root causes for out of target values
• Ability to prioritize assigned tasks and cope well with time pressure
• Any Graduate/ Post Graduate (Except BE/ BTech or ME/ Mtech)
Job Description :
• The Site To Site Network Analyst is responsible for Site-to-Site (“S2S”) violations’ investigation and monitoring of chronic issues for following metrics:
- Network Latency (Performance)
- Network Packet Delivery (Reliability)
This work includes following activities :
- Deeper analysis of Service Level Agreement (“SLA”) target misses to determine which ones are valid and eligible for customer credit payments and prevent incorrect credit payments to customers
- Addressing repeating misses in consecutive months
- Proficient use of a number of tools and software packages and fixing identified basic reporting issues in databases
- Meeting monthly deadline and tracking investigations results for management purposes
- Understanding of reporting environment and close cooperation with Reporting Analysts, Service Managers and Global Customer Service Centers (“GCSCs”)
..................................................
Job Position : Requirement II - Service Reporting Analyst
rg
Mandatory Skills :
• PC literate – very good computer skills including Microsoft Office, Excel and Access
• Knowledge of building Pivot Tables and Macros including VBA automation
• Developing/creating reports based on the requirements
• Analytical thinking including the ability to determine root causes for out of target values
• Proficiency in verbal and written communication in English language
• Ability to work independently as well as part of a team
• Ability to complete tasks within the set deadlines and quality criteria
• Ability to prioritize assigned tasks and cope well with time pressure
• Any Graduate/ Post Graduate (Except BE/ BTech or ME/ Mtech)
Job Description :
• The Service Reporting Analyst is responsible for providing accurate and timely customer reports to demonstrate delivery of service level agreement commitments for network quality, for following metrics:
- Network Availability
- Network Latency (Performance)
- Network Packet Delivery (Reliability)
This work includes :
- Report generation within set deadlines
- Providing inputs into crediting tool
- Providing problem determination on any customer site not meeting the contracted service level targets
- Cooperation with service managers to agree report content prior to making reports available to customers
- Identification of reporting problems of life cycle sites
- Ownership of reporting for an agreed set of customers
- Good knowledge of reporting environment and close cooperation with support teams in different geographies to ensure that reports fulfil our quality commitments
- Proficient use of number of tools and software packages
..................................................
Job Category : Network Administration, Security
Walk-In Location : Chandigarh, Punjab
Job Location : Chandigarh, Punjab
Desired Qualification : Any Graduate/ Post Graduate (Except BE/ B.Tech or ME/ M.Tech)
Desired Experience : 0 to 2 Years
Please Carry (mandatory) :
• Copy of Resume
• 1 Passport Size photograph
• 1st & last page of passport
• Final year mark sheet and degree certificate of highest education
• Last month Salary Slip from Current organization- FOR EXPERIENCED RESOURCE ONLY
• Offer / Appointment Letter and Last Appraisal Letter from current organization- FOR EXPERIENCED RESOURCE ONLY
• Experience and Reliving letters from all previous organizations- FOR EXPERIENCED RESOURCE ONLY
Walk-In Date : On 16th February 2012 (Thursday) : 10 AM to 1 PM
Walk-In Venue :
Tech Mahindra,
Plot No. 23, IT Park, Kishangarh,
Chandigarh
Contact Person : Pulkit Malhotra
Source from:chetanasforum.com
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