RR Donnelley Freshers Walkin Feb 20 - 24

Walkin - Customer Service Executive

Experience :  0 to 4 yrs. 

Job Description

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 1. Act as an important link between the client and the operations team.

 2. Attend client calls, interact with clients frequently, manage job queues and communicate feedback to operations team.

 3. Control cost through effective utilization of personnel, materials and equipment.

 4. Recognize performance and behavioral problems in team and act proactively to ensure productivity is unhampered

 5. Check / monitor absenteeism

 6. Support the Team Manager to collate operations metrics and MIS in relation to productivity, utilization, profit & loss statements, revenue generation

 In case this profile matches your career aspirations, please Walk in for an interview to RR Donnelley on Feb 20 to Feb 24, from 10a.m to 4p.m

Contact Person: Michelle D'Cruz 

venue

 AD 45, Karunaa Conclave
 4th Avenue, Shanthi Colony
 Anna Nagar
 CHENNAI,Tamilnadu,India 600040

Industry: BPO, Call Centre, ITeS

Functional Area :  ITES/BPO/KPO, Customer Service, Ops.

Role Category:Back Office/Web/Transaction Processing

Role:Associate/Senior. Associate -(NonTechnical)

source from:careerenclave.com