(Experienced) Walk-In : NOC / Cisco / Juniper @ Bangalore
Job Position : NOC / Cisco / Juniper
Job Designation : Network Administrator / Network Designer
Job Category : IT / Software
Walk-In Location : Bangalore, Karnataka
Job Location : Bangalore, Karnataka
Desired Qualification : Any Graduate
Desired Experience : 4 to 7 Years (Mandatory)
Key Skills : NOC, Cisco, Juniper, NETCOOL, HP OpenView, IT Service Desk, WAN, Network Management Tools
Job Description :
Looking for Senior Specialist In GNOC Team with:-
• 4+ years experience & Good Communication skills.
• Expertise in Cisco/Juniper L1
• Experience in Incident and Problem Management
• Knowledge on driving Technical Bridge call.
• Management skills will be an added advantage
• Coordination and escalation with Telecom Vendors for Incident resolution.
Job Responsibilities :
• Monitor CLIENTS Wide Area Networks using State of Art Network Management Tools 24/7 (NETCOOL, HP OpenView, Whatsup Gold, etc)
• Create Incident Tickets on Network Alerts, timely updation of Restoration Activities, wrt to Vendors and Internal Teams.
• Notifying Clients through Paging System on Ckt/Site outages, Status and resolution details.
• Assist the CLIENT with resolving any network connectivity issues or escalate to the appropriate Engineering Teams and/ or ACS Management.
• Analyze connectivity problems, interpret testing results with different Telecom Companies and determine if the client’s equipment/circuits, vendor connection lines or Company routers are the cause and initiate measures for prompt rectification.
• Coordinate Network repairs and Assist vendors/ specialists with network testing assignments and circuitry repairs designed to maximize operating capacity.
• Co-ordinate with different TELECOM COMPANIES across 100 countries and ensure timely restoration of Network Connectivity
• Communicate with clients concerning scheduled maintenance and availability of the Network.
• Update and interface with the IT Service Desk, as well as report weekly on problems or issues related to client networks.
• Maintain and update daily logs, turnovers and equipment malfunction reports. Develop analytical skills and enhance network equipment knowledge.
• Co-ordinate with NETDOC Team to reflect current status on Clients Network Documents.
• The Working hours are of 24/7 12 hours shifts. Night shifts are on an avg Monthly Rotation, could have minor changes per situation and client Demands.
• Co-ordinate and perform Clients ISDN Ckt Testing on a weekly/Monthly Basis. Update the necessary Tracking Records and provide status to Clients.
• Represent NOC Operations in Weekly Change Control Meetings across Multiple Data Centers. Track and schedule the necessary Changes across ACS and Client Networks.
• Co-ordinate with Network Engineering teams and assist them in case of any Configuration/ Troubleshooting Activities. NOTE: Traditionally NOC has privilege access to all devices for troubleshooting, monitoring and Analyzing purposes only. We would not be performing configuration changes actively.
• Actively involve in Sev 1 Tickets where client impact is very high and drive through the troubleshooting process in restoring the service ASAP.
• Actively involve and Drive Situation Management Events (SME’s) which has the highest impact to client and ensure timely resolution within SLA Guidelines.
• Assist Shift Supervisor in overall Shift Activities and managing the team per situation requirements.
• Responsible for building Rapport within the team members, vendors and engineering teams, Maintain Healthy relationship with peers/Management.
• Contribute substantially in TEAM BUILDING and be an active TEAM PLAYER.
• Guide New joiners within the Team and groom them per our SOP’s (Standard Operating Procedures)
• Ensure 100% Compliance wrt ISO 20000 Process and ACS Quality Initiatives
If you meet the requirements of this position and want to work for a world-class company with a great marketplace reputation, you can attend the interview @
Please Carry (mandatory) :
• Updated Resume Copy
• Photo ID proof
• Latest Pay Slips
Walk-In Date : On 25th February 2012 : 2 PM to 5 PM
Walk-In Venue :
ACS A Xerox Company,
9th Floor, Explorer Building, ITPL, Whitefield,
Bangalore
Source from:chetanasforum.com
Job Position : NOC / Cisco / Juniper
Job Designation : Network Administrator / Network Designer
Job Category : IT / Software
Walk-In Location : Bangalore, Karnataka
Job Location : Bangalore, Karnataka
Desired Qualification : Any Graduate
Desired Experience : 4 to 7 Years (Mandatory)
Key Skills : NOC, Cisco, Juniper, NETCOOL, HP OpenView, IT Service Desk, WAN, Network Management Tools
Job Description :
Looking for Senior Specialist In GNOC Team with:-
• 4+ years experience & Good Communication skills.
• Expertise in Cisco/Juniper L1
• Experience in Incident and Problem Management
• Knowledge on driving Technical Bridge call.
• Management skills will be an added advantage
• Coordination and escalation with Telecom Vendors for Incident resolution.
Job Responsibilities :
• Monitor CLIENTS Wide Area Networks using State of Art Network Management Tools 24/7 (NETCOOL, HP OpenView, Whatsup Gold, etc)
• Create Incident Tickets on Network Alerts, timely updation of Restoration Activities, wrt to Vendors and Internal Teams.
• Notifying Clients through Paging System on Ckt/Site outages, Status and resolution details.
• Assist the CLIENT with resolving any network connectivity issues or escalate to the appropriate Engineering Teams and/ or ACS Management.
• Analyze connectivity problems, interpret testing results with different Telecom Companies and determine if the client’s equipment/circuits, vendor connection lines or Company routers are the cause and initiate measures for prompt rectification.
• Coordinate Network repairs and Assist vendors/ specialists with network testing assignments and circuitry repairs designed to maximize operating capacity.
• Co-ordinate with different TELECOM COMPANIES across 100 countries and ensure timely restoration of Network Connectivity
• Communicate with clients concerning scheduled maintenance and availability of the Network.
• Update and interface with the IT Service Desk, as well as report weekly on problems or issues related to client networks.
• Maintain and update daily logs, turnovers and equipment malfunction reports. Develop analytical skills and enhance network equipment knowledge.
• Co-ordinate with NETDOC Team to reflect current status on Clients Network Documents.
• The Working hours are of 24/7 12 hours shifts. Night shifts are on an avg Monthly Rotation, could have minor changes per situation and client Demands.
• Co-ordinate and perform Clients ISDN Ckt Testing on a weekly/Monthly Basis. Update the necessary Tracking Records and provide status to Clients.
• Represent NOC Operations in Weekly Change Control Meetings across Multiple Data Centers. Track and schedule the necessary Changes across ACS and Client Networks.
• Co-ordinate with Network Engineering teams and assist them in case of any Configuration/ Troubleshooting Activities. NOTE: Traditionally NOC has privilege access to all devices for troubleshooting, monitoring and Analyzing purposes only. We would not be performing configuration changes actively.
• Actively involve in Sev 1 Tickets where client impact is very high and drive through the troubleshooting process in restoring the service ASAP.
• Actively involve and Drive Situation Management Events (SME’s) which has the highest impact to client and ensure timely resolution within SLA Guidelines.
• Assist Shift Supervisor in overall Shift Activities and managing the team per situation requirements.
• Responsible for building Rapport within the team members, vendors and engineering teams, Maintain Healthy relationship with peers/Management.
• Contribute substantially in TEAM BUILDING and be an active TEAM PLAYER.
• Guide New joiners within the Team and groom them per our SOP’s (Standard Operating Procedures)
• Ensure 100% Compliance wrt ISO 20000 Process and ACS Quality Initiatives
If you meet the requirements of this position and want to work for a world-class company with a great marketplace reputation, you can attend the interview @
Please Carry (mandatory) :
• Updated Resume Copy
• Photo ID proof
• Latest Pay Slips
Walk-In Date : On 25th February 2012 : 2 PM to 5 PM
Walk-In Venue :
ACS A Xerox Company,
9th Floor, Explorer Building, ITPL, Whitefield,
Bangalore
Source from:chetanasforum.com
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